Privacy Policy

KORNA Pet's Privacy Policy

This Privacy Policy governs the manner in which KORNA Natural Pet Supplies Ltd. collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by KORNA Natural Pet Supplies Ltd..

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

KORNA Natural Pet Supplies Ltd. may collect and use Users personal information for the following purposes:

- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

KORNA Natural Pet Supplies Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
KORNA Natural Pet Supplies Ltd.
1174 Marine Dr. North Vancouver, BC V7P 1S8
2773 Barnet Hwy. Coquitlam, BC V3B 1C2

This document was last updated on March 31, 2015

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Your Privacy

At Rogers, we respect the privacy of our users. By using the Service, you consent to the collection and use by us and/or any Rewards Provider of the personal information that we and/or any Rewards Provider collect from and/or obtain about you (“Personal Information”). Your Personal Information that Rogers holds will be held securely and in accordance with applicable law. Rogers will only use your Personal Information for the purposes of your participation in the Services and will not disclose it to a third party without your consent.

Notwithstanding the foregoing, you acknowledge and agree that Rogers may share your Personal Information with (i) any of Rogers’ affiliates, (ii) any Rewards Provider who you have signed up with through the Service (“Eligible Rewards Provider”), and (ii) any of its third party licensors, supplies and vendors related to the Services, provided that such licensors, suppliers and vendors shall not be entitled to use your Personal Information except for the limited purposes of providing the Services and for record keeping. You acknowledge and agree that Rogers, any Rogers’ affiliate and any applicable Eligible Rewards Provider may exchange your Personal Information with each other and may use the Personal Information that they obtain directly from you or from each other for the purpose of marketing to you (including by email or text message) their products and services that you might find attractive, and you consent to such use.

Your Personal Information collected may be stored and processed in or outside Canada and may be subject to the laws of other jurisdictions.

If you have any questions about your privacy, you may email us at the email address provided in the next section. For additional information about Rogers’ privacy policy and commitment to your privacy, please see


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